Terms and conditions

Welcome to Randys Handy Company LLC. By using our services, you agree to comply with and be bound by the following terms and conditions of use, which together with our privacy policy, govern Randys Handy Company LLC’s relationship with you in relation to this website and our services. If you disagree with any part of these terms and conditions, please do not use our services.

 

⭐ Randy’s Handy Company LLC — Website Terms & Conditions

 

Scope of Services

Randy’s Handy Company LLC provides handyman services, home repairs, installations, custom builds, and property maintenance. All services are performed according to the details agreed upon in writing before work begins.

 

Estimates & Pricing

All estimates are based on visible conditions at the time of inspection. Hidden damage, structural issues, or additional client requests may require updated pricing or a formal change order.

 

Materials & Quality

We use high‑quality materials and professional‑grade techniques. Client‑requested brands, upgrades, or specialty materials may affect pricing and timelines.

 

Scheduling & Delays

Project timelines may be affected by weather, material availability, unforeseen conditions, or changes requested by the client. Randy’s Handy Company LLC is not liable for delays outside our control.

 

Payments

Payment terms will be clearly stated on each quote or invoice. Payment is due upon completion unless otherwise agreed in writing.

 

Late Fees & Penalties

Unpaid balances may incur late fees, daily interest, or penalties as outlined on the invoice. Continued non‑payment may result in work stoppage or collections action.

 

Collections & Legal Rights

Accounts past due may be sent to collections. Clients are responsible for all recovery costs, legal fees, and administrative charges. Randy’s Handy Company LLC reserves full mechanic’s lien rights under California law.

 

Warranty

Workmanship is covered by a 30‑day warranty. This does not include wear‑and‑tear, misuse, or issues caused by client‑supplied materials.

 

Liability

We are not responsible for pre‑existing damage, structural issues, or manufacturer defects. Clients are responsible for ensuring safe access to work areas.

 

Client Responsibilities

Clients must provide accurate information, access to the property, and approval for any required changes. Failure to do so may delay or halt the project.

 

Changes & Cancellations

Any changes to the project must be approved in writing. Cancellations may incur fees depending on materials purchased or time reserved.

 

Acceptance of Terms

Using this website, requesting a quote, or hiring Randy’s Handy Company LLC confirms acceptance of these Terms & Conditions.

 

Randy’s Handy Company LLC — Privacy Policy

 

Information We Collect

We collect basic contact information such as your name, phone number, email, and address when you request a quote, schedule a service, or contact us through the website. We may also collect project details needed to provide accurate estimates and services.

 

How We Use Your Information

Your information is used to provide handyman services, respond to inquiries, send quotes or invoices, schedule appointments, and improve our website and customer experience.

 

Sharing of Information

We do not sell or share your personal information. We may share necessary details with trusted service providers (such as payment processors) only to complete your requested services.

 

Data Security

We take reasonable measures to protect your information from unauthorized access, misuse, or disclosure. However, no online system is completely secure, and we cannot guarantee absolute protection.

 

Cookies & Tracking

Our website may use cookies or similar technologies to improve functionality, analyze traffic, and enhance user experience. You can disable cookies through your browser settings if preferred.

 

Third‑Party Links

Our website may contain links to third‑party sites. We are not responsible for the privacy practices or content of those websites.

 

Your Choices

You may request updates, corrections, or deletion of your personal information by contacting us directly. You may also opt out of non‑essential communication at any time.

 

Children’s Privacy

Our services and website are not intended for children under 13. We do not knowingly collect information from minors.

 

Updates to This Policy

We may update this Privacy Policy occasionally. Changes will be posted on this page with an updated revision date.

 

Contact Information

For questions about this Privacy Policy or your personal information, contact Randy’s Handy Company LLC at RandysHandyCompany@gmail.com.

Randy’s Handy Company LLC — Refund Policy

 

Service Refunds

Because handyman work, repairs, and custom builds are labor‑based services, refunds are generally not offered once work has been completed. All services are performed according to the agreed‑upon scope, and completed labor cannot be returned.

 

Deposits

Deposits paid to secure scheduling or purchase materials are non‑refundable. If a project is canceled after materials have been purchased, the client is responsible for the cost of all materials and any associated restocking fees.

 

Material Refunds

Materials purchased specifically for a client’s project cannot be refunded once installed. Unused materials may be returned only if the supplier accepts returns, and any refund will follow the supplier’s policies.

 

Workmanship Warranty

We provide a 30‑day workmanship warranty on completed labor. If an issue arises due to workmanship within this period, we will return to correct it at no additional cost. This warranty does not cover wear‑and‑tear, misuse, or client‑supplied materials.

 

Service Issues

If you believe there is an issue with the service provided, contact us within 7 days of completion. We will review the concern and determine whether it qualifies for warranty repair or a service adjustment.

 

Non‑Refundable Situations

Refunds are not available for:

  • Completed labor or services

  • Client‑requested changes after work begins

  • Damage caused by misuse or neglect

  • Pre‑existing issues not visible during the initial inspection

  • Work performed using client‑supplied materials

 

Cancellations

Cancellations must be made at least 24 hours before the scheduled appointment. Same‑day cancellations may incur a fee to cover lost time or purchased materials.

 

Contact Information

For questions about this Refund Policy, contact Randy’s Handy Company LLC at RandysHandyCompany@gmail.com.